Privacy Policy

Effective Date: March 2026  ·  Last Updated: March 2026

Three Robins Active Living Community (“Three Robins,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website at 3robinssalmonarm.ca (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit information to us.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Complete a contact or inquiry form
  • Register your interest or request priority access
  • Book a private tour
  • Subscribe to our newsletter or community updates
  • Communicate with us by phone, email, or other means

This information may include your name, email address, phone number, mailing address, and any other details you choose to share.

Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This helps us understand how visitors use our Site so we can improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide information about Three Robins
  • Schedule and confirm private tours and events
  • Send you updates, newsletters, and community announcements (only if you have opted in)
  • Improve and maintain our Site
  • Comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Trusted third-party vendors who assist us in operating our Site and conducting our business (e.g., email platforms, CRM tools), under confidentiality obligations
  • Legal Requirements: If required by law or in response to valid legal processes, or to protect the rights and safety of Three Robins or others

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience. You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Site may not function properly without cookies.

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights (PIPEDA / BC PIPA)

As a resident of Canada, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Withdraw consent to our use of your information (subject to legal or contractual obligations)

To exercise these rights, contact us at the address below.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our Site is not directed at individuals under the age of 19. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Three Robins Active Living Community
Salmon Arm, British Columbia, Canada
Phone: 780-405-9464
Email: info@3robinssalmonarm.ca
Website: 3robinssalmonarm.ca